Privacy Policy

What type of information is collected:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, communications); comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such non-personal and personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors’ personal information?

Our company is hosted on 20i servers that allows us to sell our products and services to you. Your data may be stored through 20i’s data storage, databases and the general 20i applications. They may store your data on secure servers behind a firewall. 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

We use cookie and other tracking tools to enable us to collect information. The cookie used are:

Session (Transient) cookies: These cookies are erased when we close our browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

Take a look at the table below to view which cookies are used:

Cookie name               Life span                        Purpose

svSession                    Persistent                       Identifies unique visitors and tracks a visitor’s sessions on a site

hs                                 Session                           Security                                   

XSRF-TOKEN           Persistent                         Security

smSession                  Persistent (Two weeks)    Identifies logged in site members

TSxxxxxxxx (where 

x is replaced with

a random series of

numbers and letters)  Persistent                        Security

TSxxxxxxxx_d

(where x is replaced

with a random series

of numbers and

letters)                       Persistent                         Security

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

View an overview of privacy at Google

We do not sell or otherwise provide personal information to other companies for the marketing of their own products or services.

In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.

How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@padfs.co.uk  or send us mail to: 17 Court Barton, Ilminster, Somerset, TA19 0DU.

Privacy policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@padfs.co.uk  or send us mail to: 17 Court Barton, Ilminster, Somerset, TA19 0DU.